Recent Posts

SERVPRO Spring Giveaway: $50 Gift Card to Limerock Road Neighborhood Grill

3/2/2021 (Permalink)

SERVPRO Gainesville West Spring Giveaway: $50 Gift Card to Limerock Road Neighborhood Grill Spring Giveaway: $50 Gift Card to Limerock Road Neighborhood Grill sponsored by SERVPRO Gainesville West/Alachua County West

Spring is almost here and we want to reward a lucky member of our community by giving away a $50 gift card to local Gainesville restaurant Limerock Road Neighborhood Grill in Haile Village! We think it's important to feature locally owned businesses unique to the Alachua County area, so we picked our prize with that in mind. Whether you'd like a night off from cooking or just want to check out a new place to eat, entering our giveaway is easy!

Giveaway Prize: $50 Gift Card to Limerock Road Bar & Grill

Official Rules:

1. To enter, please like our main Facebook page and then leave a comment answering the question on our Facebook giveaway post.

2. It's not required, but you can share or tag your friends/family on the post if you think they'd like to enter too.

3. This giveaway is sponsored by SERVPRO Gainesville West/Alachua West and isn't affiliated with Limerock Road or Facebook.

4. Winner will be randomly drawn from the comments on our official Facebook giveaway post on 3/16 and announced on our Facebook page. Make sure you like our main Facebook page so you can claim the prize in case you win.

5. Winner can pick up the gift card from our office or we can mail to you. 

6. If we can't get in touch with the winner within 48 hours, a new winner will be drawn.

We have lots of fun giveaways planned this year plus useful home safety & cleaning tips and before/after photos of our residential and commercial restoration work, so we hope you will follow us on our Facebook, twitter and Instagram accounts! 

Fire Safety Tips: How to Clean & Maintain Your Clothes Dryer to Minimize Fire Risk

2/25/2021 (Permalink)

As a fire damage restoration company, we know that prevention is the best strategy to keep your home or apartment safe from fires. We tend to think of doing laundry as just another household chore, but did you know that dryers can be a source of residential fires? You can follow these fire safety tips to keep your appliance functioning safely, and remember that regular maintenance and inspection will help minimize your risk of fire damage from clothes dryers.

Proper Use of Dryers to Prevent Fires

  • Avoid overloading the unit because this can cause excessive amounts of lint to build up, which restricts proper ventilation and may lead to overheating and fire.
  • Make sure it is installed properly by a professional.
  • Do not run your dryer unattended, when you are away from the home or asleep, in case a fire occurs.
  • Avoid washing items contaminated with flammable materials or items that should not be heated, such as oils, gasoline or alcohol. You should also avoid using essential oils in dryers -- some people use these on wool dryer balls instead of dryer sheets, but this poses a fire hazard!
  • Don’t dry anything containing foam, rubber or plastic, such as bath mats. You can let these air dry instead.

Routine Maintenance Of Dryers to Avoid Fires

  • Remove the lint from the lint screen after every load, and check that it’s clean before starting a new load. This also helps your dryer run more efficiently.
  • Several times a year, you should clean your lint screen with a brush and rinse it with water to avoid buildup, especially if you use dryer sheets.
  • Inspect and clean the dryer vent and ducts at least every year, or if you suspect there’s a blockage. Signs of a blockage include dryer taking longer to complete a cycle, no longer heating effectively, or excessive lint buildup.
  • Make sure the outdoor vent covering opens when the dryer is on.
  • Inspect the vent hose for bends or kinks. It should be kept straight.

According to the US Fire Administration, failure to clean the dryer is the leading cause of home clothes dryer fires. By following these tips, you can avoid becoming a statistic. 

If you experience a dryer fire while the dryer is running, do not open the door because the rush of air will accelerate the fire. Call 911 for immediate help, and then call us at SERVPRO Gainesville West/Alachua County West for fire damage restoration at (352) 374-6589.

For more fire prevention tips, check out the rest of our blog posts on fire damage.

SERVPRO mobilizes to cleanup winter storm damage in southern states

2/22/2021 (Permalink)

SERVPRO Disaster Team truck and crews SERVPRO Disaster Team mobilizes to help storm damage recovery efforts after southern winter snowstorm

Last week, many Texans faced unprecedented freezing temperatures and loss of water & electricity during an extreme winter storm that caused $18 billion in damages. Homeowners, businesses and even hospitals in the South were unprepared to deal with the freezing temperatures. As temperatures warm up again, some Texans are now facing burst pipes, flooding, and structure damage. In fact, the President has declared 77 Texas counties eligible for federal disaster relief through FEMA.

When a major natural disaster like this occurs, large numbers of customers are in need of storm damage services at the same time. It is also critical to start the restoration process immediately with qualified experts, especially when dealing with burst pipes and flooding. In hot climates like Texas and here in Florida, unmitigated water damage can quickly lead to other problems such as mold growth

In times of tragedy and disaster, you can always look for the helpers. While SERVPRO locations are independently owned and operated, they are part of the national SERVPRO franchise network and have the resources to mobilize quickly when disaster strikes. Unlike standalone restoration companies who may be overwhelmed with calls, SERVPRO has branches around the US that volunteer to send their trained crews and equipment to help customers as quickly as possible. 

The SERVPRO Storm Team has been activated and over 80 crews from outside the local area have already deployed to provide much needed help in Texas and other southern states. When disaster strikes, you can count on the professionals at SERVPRO to properly clean up storm damage whether it’s from hurricanes, flooding, or a historic winter snowstorm. We know recovering from storm damage is stressful, but we are ready to make it "Like it never even happened."

Why Choose SERVPRO Gainesville for Fire/Water/Mold Remediation? Ask Our Customers!

2/12/2021 (Permalink)

Certified: SERVPRO Cleaned logo on window with text Why choose SERVPRO for emergency fire & water cleanup and mold remediation? Just ask our customers - check out our customer reviews!

As a locally owned and operated Gainesville cleaning/restoration business, quality work and customer satisfaction are top priorities for us here at SERVPRO Gainesville West/Alachua County West. Led by husband and wife team Mark & Becky Raymond, we’ve been helping our community with certified mold remediation, emergency fire and water damage cleanup, and commercial/residential cleanings for over 13 years.

We often meet customers in moments of crisis, when their homes or businesses have been damaged by fire, flooding, or mold, and we appreciate it when customers choose us and trust us to take care of their biggest assets. We take great pride in working efficiently without sacrificing quality work, to make it "Like it never even happened."

Why choose SERVPRO Gainesville/Alachua County West for emergency restoration?

We know hearing it straight from our actual customers is more meaningful, so check out some of our five star Facebook and Google reviews:

I highly recommend SERVPRO of Alachua County West.  This company is run by 2 people that know the meaning of integrity and know how to take care of their employees which translates to their employees having integrity and the employee always doing the right thing when it comes to taking care of their customers.  I encourage any business or home owner to reach out to SERVPRO of Alachua County West for any mitigation, restoration, or cleaning need they might have.” -- Michael M.

“The customer service and help has been exceptional. I've never dealt with a better company.” -- Noella C.

Excellent service and fast to respond. Our entire office building was flooded and they were there within 20 minutes of calling them. Very friendly and competent - I highly recommend them.” -- Laurel P.

It means so much to our family-run business when our customers take the time to leave positive reviews or recommend us to friends and family. Prioritizing customer service and quality work is what has helped keep us in business these past 13 years and counting.

Our team is always ready to help with your mold remediation/water loss/fire damage emergency, or give you a hand and lighten your load with our commercial and residential cleaning services.

We are here to help 24/7 at 352-374-6589!

Appliances Can Lead to Gainesville Water Disasters

1/22/2021 (Permalink)

fridge leak Checking your appliance supply and drain lines regularly is a good way to prevent leaks from occurring.

When people think of water damage, they assume it will be a storm, broken pipe or overflowing toilet that causes it. But sometimes it is the items in our house that we take for granite day-in and day-out that can lead to our biggest problems.

Many of us do not think about the household appliances that we use every single day. For most, they probably become a passing thought about how much wear and tear they are receiving, but we fail to realize how many utilize water. This means they are prone to leaks at some point if they are not caught early on.  

According to Water Damage Defense, the average cost of damage from appliances leaks is $12,308. Water damage can slowly start occurring drip by drip under the appliance or a cabinet, therefore regular inspections are important for prevention.

Inspect These Appliances for Leaks Often

  • Hot Water Heater
    • A hot water heater’s lifetime usually spans 10 to 15 years, but leaks can start much earlier than this. The seals and pipes connected to the hot water heater can often break down, so keeping an eye out for any accumulation both during and after use is a smart move.

  • Refrigerator
    • The rarity with which refrigerators are moved can lead to secret water damage that festers for ages before it is brought to light. A refrigerator’s water lines are typically made from a soft plastic that can easily fail, so checking for leaks behind and under the fridge as part of your annual home maintenance is wise.

  • Dishwasher
    • A dishwasher’s tubing is just as problematic as a refrigerator but is even more isolated and utilizes far more water. Additionally, homeowner’s insurance often does not cover water damage caused by older models of dishwashers, so regular checks are extremely important.

  • Washing Machine
    • Washing machine hoses are some of the most common sources of leaks. Because they are notorious for this, it is recommended that they are inspected at least once a month by homeowners so you can be sure no issues have arisen. In addition to these regular checks, they should be fully replaced every five years to prevent hidden deterioration.

  • Air Conditioner
    • The drain in your HVAC unit is designed to keep condensation from pooling in and around the unit, but if this drain malfunctions, water damage can quickly be caused. Reference your manufacturer’s manual to determine how often your unit should be inspected and serviced. Having a professional technician evaluate your machine annually is the best defense against HVAC-created water damage.

Call SERVPRO of Gainesville West/Alachua County West today at 352-374-6589 if you notice your appliances are spewing unwanted water onto your floor. And we want to help you get through your disaster and make it “Like it never even happened.”

Fireplace and Space Heater Safety Tips To Heat Your Home Safely

1/21/2021 (Permalink)

logs in fireplace with text: Fireplace and Space Heater Safety Tips, SERVPRO Gainesville/Alachua County West A fireplace such as this can be used for home heating, but follow these fire safety tips!

As we experience the coldest winter temperatures, many homeowners may use their fireplaces or space heaters for additional heating. At SERVPRO Gainesville/Alachua County West, we’ve seen firsthand the unfortunate effects of fire damage, and hope you will follow these fireplace and space heater safety tips to help keep your home and family safe from fire damage this winter.

According to NFPA’s U.S. Home Fires Involving Heating Equipment report, heating equipment is the second-leading cause of U.S. home fires and the third-leading cause of home fire deaths. More than half of these home fire deaths resulted from fires that began when heating equipment was too close to things that can burn, such furniture or bedding. You can avoid becoming a fire statistic by taking these preventive measures.

Space Heater Safety Tips

  • Keep children and pets away from heaters
  • Always turn off heaters when you go to sleep or if you are not in the same room
  • Plug space heaters directly into a wall outlet
  • Keep the heating unit away from walls and any flammable objects like rugs, blankets or pillows
  • Always place the heater on a stable, flat surface
  • Buy a space heater with safety features such as automatic shut off if unit is tipped over or overheats, and 
  • If using a fuel burning space heater, only use the specified type of fuel for that unit

Fireplace Safety Tips

Many of these same tips apply to using a fireplace, but's fire safety page offers some additional fireplace safety guidelines such as:

  • Have the chimney inspected and serviced by a professional annually.
  • Check for animal nests or other blockages that might block smoke from escaping (this is something we have personally seen as a cause for local fire damage to homes!)
  • Keep the screen closed to prevent sparks from escaping and igniting nearby items
  • Use aged, dry wood to minimize smoke
  • Clean the firebox (the area where the firewood sits) weekly during months that you are using your fireplace regularly, and leave about an inch of ash. 

We always recommend keeping a fire extinguisher on hand. Functioning smoke detectors and carbon monoxide (MO) detectors with current batteries are also important tools for fire detection and prevention, but especially if you use space heaters or fireplaces for additional home heating. 

We hope these fire safety tips help you stay both warm and safe! Should you ever have a fire emergency, call us right away at (352)374-6589. We can work with your insurance company to restore your home and contents. 

Scrub Off 2020 With A Commercial Carpet Cleaning

1/15/2021 (Permalink)

commercial clean Let us come clean your business' carpets today!

With 2020 in the rearview mirror, everyone is ready for a new look to a new year. As a business owner, what better way to refresh your office than with a carpet cleaning to brighten your building.

Commercial cleaning can be a lot of work, especially if it’s a large area. Let SERVPRO of Gainesville West-Alachua County West help you with that. We would love to give you an estimate! Having your carpets and rugs cleaned makes for a nice appearance for your customers, for you, and your employees.

The dust, dirt, and other debris that finds its way into the carpet fibers can eventually get into the air where it can cause odors and even respiratory infections. So having your carpets and rugs professional cleaned improves the air quality of the office/building.

Rented carpet cleaning machines are not always effective as they are used over and over by many different people and clean with harsh chemicals that leave an unpleasant smell and a residue in the carpet that attracts even more dirt and debris.  It is always better to hire a professional for that reason alone.

Although most commercial carpets are made for durability, dirt and debris will still build up over time in them because of all the foot-traffic. Maintaining regular cleaning will be beneficial to your carpet because once a carpet gets too soiled, it may never be restored to its original appearance. 

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Piloting the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Even when you follow preventive maintenance actions, carpets will still have dirt trapped below the surface that you cannot see with the eye, especially in dark carpets. Carpets act as a filter trapping gasses, hair, dirt, and dust. Did you know that 79 percent of soil in carpets is dry soil? To reduce that percentage, you should get your company's carpet professionally cleaned once a year.

Give us a call today to set and let us know the dimensions of the office areas you need cleaned and let our trained professionals take care of the job for you. Then you can be ready for whatever 2021 throws at you.

2020: SERVPRO Gainesville/Alachua County West's Year in Review

12/30/2020 (Permalink)

police car cleaning SERVPRO Gainesville/Alachua County West technicians disinfect a first responder vehicle during free drive-through event

Zoom calls. Masks. Social distancing. This year has certainly been an unexpected roller coaster, but we wanted to focus on some of the 2020 highlights for our SERVPRO Gainesville/Alachua County West team.  Despite its challenges, we had the honor of being deemed an essential service during the pandemic and continued to serve our community as a 24/7/365 emergency restoration and cleaning company.

Having already had years of experience in biohazard cleaning  and following CDC guidelines, we donned our PPE and adapted to the Covid-19 crisis, providing both preventative cleanings and deep clean disinfections, to get our local businesses back open as quickly and safely as possible.

We wanted to give back to the community and recognize our first responders on the front line, so we organized several free vehicle drive-through disinfection events where local police officers, firefighters, and ambulance crews could get their vehicles deep cleaned and hopefully leave feeling a little bit safer.

We also normally sponsor the annual Drink GNV networking event hosted by the Gainesville Chamber of Commerce. This year, it looked a little different and was spread out over several weeks to adhere to safety guidelines, but we still managed to creatively support our fellow local businesses during a challenging year. Our co-owner, Becky Raymond, still served as Vice President of the Newberry Jonesville Chamber of Commerce, even if meetings were a little more socially distanced.

If 2020 has taught us anything, it’s how to be flexible! Our on-call technicians are available 24/7 to quickly head to fire, water, or mold disasters and we are grateful for all our employees who have worked so hard this year. We are always staying up to date on the current safety guidelines to keep our staff and customers safe.

We also appreciate all of our residential and commercial customers, who have trusted us this year to fix your disasters, or referred us to friends and families and left positive SERVPRO job reviews. We wish everyone a safe and happy New Year - here’s to 2021!

Preparing For Commercial Water Damage in Gainesville

12/23/2020 (Permalink)

business flood Don't let a water disaster bring your business to its knees.

As a business owner, there’s a lot of pressure to protect your assets, along with the assets and information of your customers. Your clients need to be able to trust you and know you are taking precautions to keep them safe.

Though you might not consider water damage a major threat to your company, SERVPRO of Gainesville West-Alachua County West knows what devastation can occur when a storm, flood, or broken water pipe harm your business. Here are some ways to protect yourself and your company against the effects of commercial water damage in the Gainesville area. 

Computer Backups

Running backups regularly on your office computers is crucial. Many companies specialize in handling this for you if you are a large company. You can use an encrypted cloud account or an external hard drive, but you will likely want to use both. If technology is not your specialty, consider hiring a professional to help you figure out the best way to store information, especially if the information needs to be protected for your clients. 

Filing Cabinets

Not all information is stored on a computer. Many companies have several filing cabinets filled with scans and personal information that can be difficult to replicate. When you have hard copies in your office, the best way to protect them against flood or commercial water damage is to store them in plastic or metal filing cabinets. These can be difficult to move, so store them on a second floor if possible and keep them away from basements in case of flooding. If paperwork can be scanned into a computer, then that could be a good course of action to limit the amount of damage that could be done. 

Dehumidifier and Ventilation

Many new and large office buildings are equipped with state-of-the-art climate control, but if you are in an older or smaller commercial building, you might not have this in your business. If the air in your commercial office space is humid, then you should consider investing in a good dehumidifier. Mold can be just as big of a problem as a pipe leak, and sometimes more extensive. Lots of commercial water damage can be avoided if you have a dehumidifier and good ventilation in your building.

There are no guarantees that you can prevent commercial water damage completely, but if you are prepared when it comes, the traumatic experience won’t be as devastating. The best way to prevent serious damage is to protect both your company’s and your clients’ information with backups, protect physical copies with waterproof storage, and invest in a dehumidifier. Even with these precautions, you may suffer from some commercial water damage.

If you have questions or find water and/or mold damage, feel free to call us any time at 352-374-6589. The employees at SERVPRO of Gainesville West-Alachua County West want to make your loss “Like if never even happened.”  

Protecting Your Business in Times of Disaster

12/16/2020 (Permalink)

Profile Be prepared and schedule your business for an Emergency Ready Profile today!

No one plans for their business to catch on fire in the middle of the night or have a pipe break in the restroom that floods your sales floor. But these things happen, and you need to have a quick-action emergency plan to get up and running again as soon as possible.

According to FEMA, nearly 40 to 60 percent of businesses never reopen following a disaster. The businesses that do survive usually had a preparedness plan in place. So

SERVPRO of Gainesville West-Alachua County West has your back and, by utilizing our free Emergency Ready Profile tool, we can help get your business operational, so you don’t have to become the next negative statistic.

Preparation is the key to making it through any sized disaster, whether it is a large fire or area flood, or just a minor water leak. Having an Emergency Ready Profile at your fingertips may help minimize the time your business is inactive.


  • A no cost assessment of your facility
  • A concise profile document that contains only the critical information needed in the event of an emergency
  • A guide to help you get back into your building following a disaster
  • Establish your local SERVPRO professionals as your disaster mitigation and restoration provider
  • Identification of a chain of command for authorizing work to begin
  • Provides facility details such as shut-off valve locations, priority areas, and contact information

Call SERVPRO today at 352-374-6589 to schedule your ERP today. We not only want to get you prepared for a potential disaster, but we also want to be there to help you get through your disaster and make it “Like it never even happened.”