Recent Posts

Don't throw out those water-logged documents!

12/2/2019 (Permalink)

Damaged documents Let SERVPRO dry and restore your important files.

You just had a fire or a flood and your house or business is a mess. Not only is there structural damage, but you now realize you have books and important paper documents that are soaked. How will you get these items dried and restored?

That is where SERVPRO comes into action! We are trained and certified in document drying and restoration and can help in stopping the damage from getting worse. Time is of the essence as the longer the documents are soaked or charred, the faster they will deteriorate.

Our technicians are able to box up your damaged items and have them sent to our Document Restoration Team. We have special vacuum freeze-drying technology to salvage your items books and/or paper records. We use the same technique the Library of Congress uses to dry water-damaged books.  

The vacuum freeze drying is the most effective way to revive water-damaged documents and is called sublimation -- a technique that turns the moisture in the object directly into vapor, skipping the liquid stage to avoid causing more damage. The process can recover even the most delicate items – from documents to photographs and x-rays, to entire business archives. All of our Document Restoration Team employees are HIPAA master certified and, once your items arrive to our SERVPRO headquarter facility, they are under 24/7 video surveillance to ensure safety.

And if your items may have been exposed to a Category 3 situation (sewage or flood water), we also have the ability to put the items through gamma irradiation, which is a process that cleans and disinfects the documents. This decontamination eliminates all types of bacteria at the molecular level, causing the death of any organisms. And the gamma process does not create residuals or impart radioactivity onto your items.

SERVPRO understands how important it is to preserve important documents and our line of services ensures that you don’t have to worry about what happens to your paper assets when disaster strikes.

If you need sensitive materials restored, contact SERVPRO of Gainesville West-Alachua County West today at 352-374-6589.

To dos for a business owner facing water damage

11/26/2019 (Permalink)

Flooded building Don't let a flood or broken pipe keep your business out of operation.

To dos for a business owner facing water damage  

In any situation where water affects your business, an owner’s top priority is to re-open the doors, put employees back to work and to ensure the safety of the building and products.

In order to do this, here’s the basic procedures that need addressed:

  • First, a detailed inventory of the items affected needs to be written down. That includes furniture, wet carpet, and a list of room-by-room contents.
  • Depending on if it is a multi-floor flood or even a single-story building with roof and/or attic leakage, ceiling tiles will need to be removed and discarded.
  • Drywall will be checked using a moisture meter with disinfection and mold-control techniques possibly initiated.
  • Depending on the water classification – if it is clean water from a broken pipe or sink overflow; gray water from a washing machine, dishwasher or roof leak; or black water from floods or sewage – carpet will need to either be dried or replaced.
  • If any electrical items were affected, they will need to be inspected by a qualified maintenance technician or electrician to determine if they need to replace wiring, circuit breakers, outlets or light fixtures.
  • Furniture – depending on the type – will need to be discarded or sanitized. If it is upholstered, it should be tossed if it is from a flood, sewage or roof leak. If it is clean water, it can be dried if done within 24 hours. Any laminate or hardwood furniture can be disinfected, but any particle-board furniture may be thrown away.
  • All areas that have been water damaged will possibly need to be treated for mold prevention or treatment.
  • Non-carpeted flooring will need to be inspected for possible buckling, warping or bowing. If so, it may need to be replaced.


If you have own and/or manage a business that has been hit with water damage, please contact us at SERVPRO of Gainesville West-Alachua County West at 352-374-6589 and we will get you back up and running as quickly and safely as possible.

Holiday tips if you are traveling or staying at home

11/25/2019 (Permalink)

Holiday dinner setting Happy holidays from SERVPRO.

Why use SERVPRO? Because we care enough to help you think ahead during the busiest time of the year. With Thanksgiving approaching and Christmas and New Year’s Eve around the corner, families are either preparing to travel, just stay put, or both. Depending on which camp you fall under, there are a few things you need to be ready for. 


Traveling
If you are planning on going out of town for one of the upcoming holidays, it’s wise to check a few things to elevate the stress of returning home to a potential flooding disaster. Look at your pipes under your kitchen and bathroom sinks, leading to your freezer ice maker, and also your water heater. If you notice any cracks or leaks, make sure to get them fixed.

Outside, you need to make sure your gutters are cleaned and draining properly. And inspect your sump pump and clear out any debris, test it by filling the sump pit and turning on the pump. Last but not least, look over your window seals and check your roof for any leaks, especially if you are expecting any rain or snow storms while gone.

Doing these little things can hopefully prevent water damage. And another reminder, if you don’t have anyone checking on your home while you are gone, it wouldn’t be a bad idea to just turn the water supply off the water main to your home and drain the pipes.

Staying home – time to clean!
Maybe you’re just staying home and you’re hosting family and friends for one of the many holidays, but your house could use a good cleaning. You can reach out to us and we can come over and remove those stains that have accumulated over the months in your carpet or on your furniture. Or maybe there’s a peculiar odor emanating from your vents that needs addressed?  

We are ready to come to your rescue and keep you from embarrassment as people enter your home to enjoy the festivities. And that would be one less thing you have to worry about that we can take off your lengthy to-do list at this time of year.


If you have any water damage to address, or if you just need some cleaning done, please contact us at SERVPRO of Gainesville West-Alachua County West at 352-374-6589.

Why SERVPRO should be your restoration company

11/1/2019 (Permalink)

Leaking water pipes SERVPRO can clean up this mess!

Catastrophes never happen at an opportune time. Your cat knocks over a candle, setting your curtains ablaze leading to fire and smoke damage. An unseen pipe joint in your bathroom wall bursts, unleashing gallons of water throughout your house. A leaky hose under your kitchen sink gradually soaks your cabinet, leading to a major mold issue. 


In that moment of panic after the fire is extinguished, the water flow is stopped and the mold is discovered, the next decision is, “who is going to get this fixed and make my disaster "Like it never even happened." so I can get back to life as normal?”

Timeliness

The first thing you want is someone who can be contacted at any time of the day to make sure your problem is addressed immediately. SERVPRO follows the 1-4-8 guidelines of arranging service in less than an hour of receiving your call. And in less than four hours, a SERVPRO technician will be on-site to start the mitigation services (if emergency services are necessary). And in less than eight business hours, your insurance adjuster will be given a verbal briefing as to the scope of your project. The faster a disaster is addressed, the quicker it can be restored and less damage will occur.

Experience

With more than 1,700 franchises nation-wide, SERVPRO has been in the mitigation business for more than 50 years and has the knowledge, equipment and manpower to tackle any size project. SERVPRO of Gainesville West-Alachua County West always has a crew on standby and, if needed, we can attain more boots on the ground depending on the size of the disaster. Remember, this is the same restoration company that not only handles hurricanes and other inclement weather damage, but we are also the ones who were called when the Pentagon was attacked on 9-11. We have also worked on several military bases, for Universal Studios, Disneyworld, NASA and Coca Cola.

Professionalism

SERVPRO trains its technicians in how to best handle every situation, to use the most up-to-date equipment and restore your home or business quickly and efficiently. We will keep you informed every step of the way by providing electronic file documentation to both you and your insurance adjuster that includes the job estimate, cause of loss and proof of results.

Halloween is more than just candy and tricks, It’s the start of fire season.

10/2/2019 (Permalink)

pumpkin on fire Halloween fires are no trick.

For many, the spooky holiday of Halloween is their favorite time of year.  It’s the beginning of fall weather and pumpkin spice scents waft through the air of many homes and businesses.  It is also the start of fire season, but did you know that the Halloween holiday itself has increased fire incidences?

A data snapshot done by the U.S. Fire Administration between the years of 2014 through 2016 plainly shows the increase of these fires.  The average number of fatalities and injuries were slightly higher than the same loss measures for all other fires as well as the average dollar loss per Halloween fires were also slightly higher than non-Halloween fires.

Loss measure           Halloween fires       Non-Halloween fires

Fatalities/1,000 fires                2.7                           2.3

Injuries/1,000 fires  11.4                         9.9

Dollar loss/fire         $10,580                   $9,870

Source: National Fire Incident Reporting System (NFIRS) 5.0.

Statistics also show that most Halloween fires occur late afternoon into early evening.  This can mean that while you are out with the rest of the Trick or Treaters and you do have a fire, you may not be the first to know.  This doesn’t mean that you still can’t be prepared.  Make sure that you have the number for SERVPRO of Alachua County West programmed in your phone along with your local fire department because we are “faster to any size disaster.”

Water loss can happen well before you even get your doors open for business.

8/28/2019 (Permalink)

Water damage on a job site Commercial Water Damage

New construction can be an exciting time for your business, but can also be stressful.  Are you prepared to protect your investment well before your doors open for business?  Insurance loss data over the past 10 years has shown that water damage has become the leading cause of Builder’s Risk claims.  Water intrusion, which usually results from weather or external sources of water entering through the building envelope and water escape are usually the two main sources of water damage.  Water escape usually comes from installing, testing, and installment failure of water sources in the building’s internal systems.  Some examples of water escape during construction are:

  • Domestic water distribution system and fixtures
  • Roof drains and storm drain leaders (piping)
  • Sanitary sewer system
  • HVAC fluid systems (chilled water or refrigerant piping)
  • Fire suppression risers and piping

In addition to the “system” sources of water above, the following trades may also create potential sources of water escape:

  • Spray fireproofing (water for mixing)
  • Interior masonry (water for mortar mixing and wet saw)
  • Flooring and tile (water for wet saw and mixing grout)
  • Painting and wallcovering (paint, water for mixing and application)
  • Swimming pool, spa, and stucco (water for mixing materials and filling the pool)
  • Hoses used to convey water
  • Improper installation of plumbing, appliances, and fixtures

While, some water losses cannot be prevented, such as Mother Nature not cooperating with your construction schedule, most can be.  Preparation is key to preventing water damage, and in cases where accidents happen, you should have a plan in place of how to respond to the emergency in order to mitigate and minimize possible damage quickly.  SERVPRO is leading the industry not only in response time, but also foremost in knowledge and tools in the science of drying.  Don’t trust your business to anyone else!  Contact SERVPRO as part of your construction plan and be ready in case disaster strikes.

As we observe National Hurricane Preparedness Week, we are reminded of “Why SERVPRO”.

5/6/2019 (Permalink)

Just one forecast for the 2019 hurricane season.

National Hurricane Preparedness Week is May 5th through May 11th in 2019.  This is just another national holiday to remind home and business owners why SERVPRO of Alachua County West should be in their Hurricane preparation plans.

Did you know?

  • The hurricane season of 2017 broke several records, as 17 tropical storms formed in the Atlantic Basin, with ten of these becoming hurricanes. Six hurricanes became major storms, Category 3 and above—Harvey, Irma, Jose, Lee, Maria and Ophelia.
  • Two of these hurricanes, Irma and Maria, reached Category 5 strength.
  • The 2017 Atlantic hurricane season was the first time three Category 4 hurricanes (Harvey, Irma and Maria) made landfall in the United States and its territories in one year.
  • The year 2017 has 3 of the 10 costliest hurricanes in a 10 year cycle, Maria #2, Irma #3, and Harvey #4. These figures do not include Hurricanes Florence or Michael of 2018 because the numbers are still preliminary at best.
  • Florida has been affected by 6 out of 10 of the most costly hurricanes as of 2017, more than any other state.

So what does this have to do with “Why SERVPRO”?

  • SERVPRO is the largest restoration company in the world with over 1700 franchises to date. That’s more than any other restoration company.
  • SERVPRO has dedicated storm teams located in specific regions in the U.S. These teams, coordinate hundreds of franchises in affected areas and a fast response time to any disaster.
  • SERVPRO has their own state of the art software, as well as years of experience in the restoration industry which puts us a step above out completion.
  • SERVPRO franchises are locally owned and operated which means we are not just a business operating in your area, we are also your neighbor.

Now you know just a few of the reasons why you need to have SERVPRO of Alachua County West’s  number handy when preparing for the new hurricane season.  We’re not just a name you can trust, but a family you can trust.

April is Stress Awareness Month which is why you should call SERVPRO of Alachua County West when you have water damage.

4/10/2019 (Permalink)

Don't stress during National Stress Awareness Month... Call SERVPRO of Alachua County West!

Stress, in our busy society, is something we all have experienced, sometimes on a day to day basis.  There are certain situations in life that are going to be stressful under any circumstances, such as walking into your home or business only to discover 2 inches of water covering the floor of several rooms.  In this case, there is nothing you can do to stop that feeling of stress starting to well up deep in your gut, but the decisions you make in the next few minutes can make a huge difference in the level of stress you will experience over the next several days or weeks to come.  The best decision you can make for yourself in any home or office water damage emergency is to call SERVPRO of Alachua County West first, and here are just some of the reasons why:

  • SERVPRO is the largest restoration company in the world! So, not only can we handle the smallest of detailed jobs and treat you like family, we can also handle any the largest of water losses you could imagine. 
  • Unlike many restoration companies, we have worked hard at understanding the ins and outs of the insurance industry and pride ourselves on having built relationships with many of the companies that service our customers.
  • We use industry standard estimation software that most insurance companies use, which is based upon the zip code that you live in. This means that not only is our pricing fair, but it also means that it is consistent and it makes the claims and billing process smooth and easy to navigate for all parties involved.
  • All SERVPRO of Alachua County West employees are level II background checked and drug tested, so your home, business, and property is safe in our hands.
  • We have industry superior time-tested training for all of our employees compliant with IICRC standards as well as many phases of additional SERVPRO training that has been developed over 50 years of service across the United States.
  • Our technicians use state of the art software developed by SERVPRO according to IICRC standards that keeps all job information for the course of the job at their fingertips.

There are many, many more reasons that SERVPRO of Alachua County West should be the first person you call in a water emergency, but the most important reason is we can make a very stressful situation a little less stressful by helping you navigate every aspect of your loss from initial damage, to mitigation, to insurance paperwork, communicating with your adjusters and restoring your home to normal.

Your Business & Water Damage

3/27/2019 (Permalink)

Big or Small, we can handle it ALL

When Water Damage occurs in a business, the biggest concern is how quickly can I open back up or run normal?  SERVPRO of Alachua County West has trained technicians that are ready 24-7, 365 days a year to respond immediately to water damage at your business.  We have the experience, expertise and training to restore your business as quickly as possible.  Our technicians closely monitor and document the drying process to ensure your property is back to normal. 

Call SERVPRO of Alachua County West at 352-374-6589 for Water Damage

Top 5 Causes of Water Damage in a Business

  1. SPRINKLER SYSTEM – Many commercial businesses have sprinkler systems.  Of course, these are great when you have a fire damage, but not so great when they malfunction.  Always inspect for damage have a set time each year for inspection.  Replace any questionable sprinklers.
  2. PLUMBING PROBLEMS – Pipes are susceptible to clogs, backups, leaks or damages. Look for signs of rust, staining, cracking or bulging.  Leak detection systems are valuable and inexpensive, and an alarm will sound if it senses anything.  If your building is in a low temperature area, it is best to insulate your pipes.
  3. BROKEN APPLICANCES OR EQUIPMENT – If your business has equipment that uses water and has tubes, pipes, gaskets or filters, these should be checked regularly. Replace water lines regularly, re-caulk and reseal.
  4. ROOF LEAKS – Check your roofing regularly. If water is puddling like a pond, then there may be a drainage problem.  Every inch of water weighs in around five pounds. 
  5. FLOODS/MOTHER NATURE – Natural disasters like hurricanes, severe thunderstorms and flash flooding can do major damage to your business. Of course, we cannot control Mother Nature, but we can be ready for it. Keeping gutters clean, having barriers if needed and storing important files or electronics at higher levels can help.   

There is no way to completely eliminate all risks of water damage to your business, but having common practices and a good maintenance checking system in place can help reduce your risks.   And if you do have a water damage call the professionals to help, SERVPRO of Alachua County West at 352-374-6589

Water damage incidents can add up. Consider some of the following facts:

  • Between 2014 and 2015, more than 205,000 claims were filed for water damage at businesses across the country.
  • The states with the highest incidence of water damage are California, Florida, Texas and New York, with Pennsylvania and Georgia close behind.
  • An average, water damage from a sink will run $7,000 for each instance.
  • For toilets, that number ranges between $2,000 and $10,000.
  • Leaking roofs are the most common cause of water damage, especially in areas that experience freezing weather, strong winds or hail.

(From Grainger)

Be Prepared for Flooding

3/27/2019 (Permalink)

SERVPRO is prepared

Storm flooding is more prevalent now than ever. The year 2016 saw more floods in the U.S than any other year on record. With extreme rainfall comes the higher potential for flooding in your home or business. If you do have a flood situation, SERVPRO of Alachua County West will be there to help.

We are the drying experts and available 24 hours a day - 7 days a week - 365 days a year.

There are ways to protect your home/business from flooding. Here are some tips to get you started.

KNOW YOUR AREA

Be aware of your surroundings. There are certain places that are more of a flood risk than others.

  • Coastal Areas
  • Sewer Systems nearby
  • Next to a body of Water
  • Property at the Bottom of Hill

PREPARE

There are ways to help prepare your property for a flood. You can make modifications.

For example:

  • Installing check valves to help prevent sewer lines from flooding your drains
  • Installing sump pumps with a battery backup
  • Elevating valuable equipment (furnaces, electric panels, water heaters etc)

KNOW YOUR TERMS

Do you know the difference between a Flood Watch and a Flood Warning?

Flood Watch means flooding is possible in your area. Be prepared to evacuate.

Flood Warning means a flood is happening or about to happen. EVACUATE immediately if instructed.

SERVPRO of Alachua County West is here for all your restoration needs. We can’t stop the flood from happening, but when we are done cleaning it will be “Like it never even happened”

Call 352-374-6589 for more information or to schedule